Title:  Intern - Billing Customer Service Support

Ahern, one of the leading mechanical and fire protection contractors in the United States, has an exciting opportunity for a student intern to work as a Service Support role.

Building a first-class reputation in the industry since 1880 did not happen by chance. It has developed over time through upholding honest and fair work practices, being committed to conducting business ethically, and by providing continuous learning, improvement and development opportunities for its number one asset, employees. You owe it to yourself to find out what Ahern has to offer!

We are looking for an intern to work full-time in the summer out of our Fond du Lac, WI office.

How you will contribute:

You will be responsible for responding to customer emails and managing customer database information by handling submitted forms, which include updating contacts, notes, billing information, invoice adjustments, and submitting invoices for payments. You will also upload reports to compliance engines and invoices to third-party portals for payment processing. Additionally, you will work on data entry and cleanup projects. Auditing work orders, reviewing, and creating invoices for delivery to customers will also be part of your responsibilities.

What you need to qualify:

The ideal candidate should be pursuing a bachelor’s or associate's degree in business, accounting, or a related field. Candidates should be knowledgeable of MS Word, and Excel and have good computer skills. Candidates should be self-motivated, career-driven, customer service focused and able to grasp information quickly.

What’s in it for you:

Ahern has a commitment to excellence that extends beyond our outstanding customer satisfaction ratings and numerous safety awards. Significant investment in employee training programs, advancement opportunities, and flexible work schedules have helped Ahern stand out above others in the industry. Ahern offers a structured, hands-on, and challenging internship experience. Talented, results-minded interns step to the front of the line for full-time positions. Experience why Ahern has been voted the Best Place to Work for yourself!

Ahern is an Affirmative Action / Equal Opportunity Employer and encourages veterans, women, minorities, and disabled individuals to apply.